‘What leaders refuse to do matters as much as what they do’—why guardrails shape corporate results as much as goals. Build a simple do-not-do list.

Henry Jollster

A rare admission from the head of the nation’s largest bank has turned attention to what leaders leave off their daily routines. In a recent interview, the JPMorgan Chase chief executive said there is a habit he avoids, using the moment to highlight the value of clear guardrails in high‑pressure roles. The comment, though brief, raised a broader question with practical stakes for employees, investors, and customers: which routines help leaders think clearly, and which ones cloud judgment?

JPMorgan Chase has steered through crises, rate shocks, and market swings under steady leadership. That track record gives weight to any public reflection on personal practice from the person at the top. Management experts say that what leaders choose not to do can be as important as their plans and targets. It shapes time, attention, and risk.

What leaders refuse to do matters as much as what they do.

Why avoidance can be a strategy

Executives face nonstop information, tight deadlines, and visible stakes. Under those conditions, small habits can steer big outcomes. Avoiding one unhelpful routine can reduce noise, improve focus, and slow rash decisions. It can also set a clear tone for teams who model their boss’s behavior.

Leadership coaches often recommend “guardrail habits.” These are simple rules that make it harder to drift into time sinks or emotional reactions. They can include limits on devices, set times for decisions, or strict criteria for meetings. Guardrails reduce the chance that urgent tasks crowd out important ones.

Common traps senior leaders try to avoid

While the JPMorgan leader did not expand publicly on the specifics, executives across industries often flag similar pitfalls. These patterns can derail long‑term thinking and add risk during volatile periods.

  • Reacting to minute‑by‑minute market moves instead of sticking to a plan.
  • Letting notifications and messages set the agenda for the day.
  • Rushing into decisions without dissent, data checks, or a cooling‑off period.
  • Spending hours in meetings without clear decisions, owners, or deadlines.
  • Public commentary that adds heat but not light during sensitive events.

Banks, in particular, live with the consequences of these traps. Rapid statements can rattle depositors or partners. Confusing messages can distort risk signals. Leaders who avoid unhelpful habits can give teams a benchmark for restraint.

Signals to investors and employees

When a seasoned chief executive talks about skipping a habit, it sends a message about priorities. It says time and judgment come first, even when headlines tempt a quick response. It also shows that discipline is not only for capital and credit; it applies to daily behavior.

For staff, these choices can create psychological safety. When leaders avoid knee‑jerk reactions, people are more likely to raise issues early. For shareholders, process discipline can mean fewer surprises and steadier execution, especially in uncertain markets.

Practical steps teams can use now

Organizations do not need to guess which habits to drop. They can test small rules and keep what works. The aim is to protect attention and improve the quality of decisions.

  • Set “quiet hours” for deep work and hold them firm.
  • Use pre‑mortems before major decisions to surface risks.
  • Publish a “do‑not‑do” list next to quarterly goals.
  • Cap meetings at 45 minutes with a clear agenda and owner.
  • Delay non‑urgent responses until key facts are verified.

The wider view for banking leadership

Large lenders carry public trust. Their leaders’ routines can affect more than internal culture. They can shape the pace and tone of market news, especially during stress. Choosing which habits to avoid is not a personality quirk. It is part of risk management.

The message from the JPMorgan leader lands at a time when attention is scarce and stakes are high. Setting limits on unhelpful behavior can help leaders safeguard their judgment and their time. It can also help teams align their daily work with long‑term goals.

The latest comment offers a simple takeaway: define what not to do. Watch for whether other financial chiefs follow suit with their own guardrails. Investors and employees should look for concrete signs—clear schedules, structured decisions, and fewer reactive moves—that these rules are in place and working.